Shipping and Returns

How long does my order take to ship?

Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.

Do you offer international shipping? 

Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.

What is your return policy? 

We want you to love your homewares! If you're not completely satisfied, you can return items within 30 days of receipt in their original condition and packaging, with proof of purchase. Refunds will be processed after we receive and inspect the product and return conditions. If approved we will notify you of the refund and automatically process it to the original payment method. Please note that custom-made, personalized, and clearance items are non-returnable. Return shipping costs are the customer’s responsibility unless the item is faulty. To start a return, email us at filamental.studio@gmail.com, and we’ll guide you through the process.